SFTP setup details

Relevant supports sending outbound files to third parties via SFTP. This article provides details for the third party about the information we need to support these connections.

Information needed from receiving entity

• What SFTP URL we should connect to?
• What SFPT port we should connect to? (default value is 22)
• What is our username?
• What authentication method should we use to connect? (SSH keys or password)
• If using password authentication, what is our password? (note: please share this securely)
• In what directory should we drop our submissions?
• Do you restrict incoming SFTP submissions by IP address? (Y/N)

SSH keys vs. passwords

Relevant prefers the use of SSH keys instead of passwords for SFTP connections, because SSH keys are more secure. You can find our public key here.

If your SFTP server is not configured to work with SSH keys, Relevant can use a password that you supply instead. When sending this password, please do so using a secure email or by some other secure means of transmission.

Restricting by IP address

We encourage the receiving entity to restrict incoming SFTP submissions by IP address. For this reason, Relevant will share the IP address from which we’ll be sending files.